FAQ

Installation of EV chargers typically requires a licensed electrician due to electrical code requirements and safety considerations. It involves assessing your home’s electrical capacity, potentially upgrading the electrical panel, and installing the charger correctly.

If your EV charger malfunctions or stops working, contact the manufacturer’s customer support for troubleshooting steps. If under warranty, they may arrange repairs or replacements

Consider the following factors:

• Power Output: Choose a charger with sufficient power (measured in kW) to meet your charging needs.
• Compatibility: Ensure the charger is compatible with your electric vehicle.
• Installation: Consider the cost and feasibility of installation, including any electrical upgrades.
• Smart Features: Some chargers offer smart features like scheduling, remote monitoring, and connectivity with mobile apps.

There are primarily three types of EV chargers:

• Level 1 chargers: These use a standard 120-volt household outlet and provide a slow charge rate, typically adding about 2 to 5 miles of range per hour of charging.
• Level 2 chargers: These require a 240-volt outlet (similar to a dryer outlet) and provide a faster charge rate, adding about 10 to 60 miles of range per hour, depending on the charger’s power rating.
• DC fast chargers: These high-powered chargers can charge an EV to 80% in approximately 20-30 minutes, using direct current (DC).

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